Terms and conditions

Terms and conditions

RYVITA® Tin and Cool Bag Kit Offer (open to UK and Eire residents).

INFORMATION ABOUT US

The promoter is The Jordans & Ryvita Company Limited, whose registered number is 245345 and with its registered office at Weston Centre, 10 Grovesnor Street, London W1K 4QY.

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

These are the terms and conditions on which we supply products to you. Please ensure that you read these terms and conditions carefully, and check that the details on your order are complete and accurate, before you submit the order.
Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the order has been accepted (“Order Confirmation”). If we are unable to supply you with the products(s), we will inform you of this and we will not process your order. When we send you the Order Confirmation the contract between us (“Contract”) will be formed and these terms and conditions shall then become binding on you and us.

The Contract will relate only to those products whose dispatch we have confirmed in the Order Confirmation. We will not be obliged to supply any other products which may have been part of your order until the order of such products has been confirmed in a separate Order Confirmation.

CANCELLATION

You may cancel your order at any time before delivery or up to seven clear working days from the date of delivery by returning the tin or cool bag, at your own cost, to: Ryvita Tin Offer or Ryvita Cool Bag Kit Offer, Dept No 4083, PO BOX 99, Aylesbury, HP19 8RR.

If you cancel your order and you have made any payment in advance for product(s) that have not been delivered to you, we will refund these amounts to you. If you cancel your order and we have already despatched your product(s) to you, we will not be able to cancel your order until it is delivered and returned to us. Once we have received the product(s) from you, we will refund the amounts paid.
We may have to cancel an order before the products are delivered, due to an event outside our control or the unavailability of stock. We will promptly contact you if this happens. If we have to cancel an order and you have made any payment in advance for products that have not been delivered to you, we will refund these amounts to you.

AVAILABILITY

The RYVITA® Tin is an exclusive edition RYVITA® branded metallic tin. This tin is offered subject to availability.

Every effort will be made to ensure your colour preference is met, however, the tins are subject to availability and no responsibility can be accepted if another colour is delivered.
The RYVITA® Cool Bag Kit is an exclusive edition RYVITA® branded Cool Bag including three airtight RYVITA® branded plastic tubs and an ice pack.

DELIVERY

Please allow 30 days for delivery. Delivery of an order shall be completed when we deliver the product(s) to the address you gave us.
Occasionally our delivery to you may be affected by an event outside our reasonable control. If this happens we will notify you as soon as reasonably possible and our obligations under these terms and conditions shall be suspended until for the duration of such event until we have arranged a new delivery date with you once such event is over.

Delivery is to addresses in the UK only but an ad-hoc delivery service is available for ROI residents by contacting info@ryvita.com.

PRODUCTS

The images of the products on our website [and in promotional materials] are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours or the printed pictures accurately reflect the colour of the products. The product(s) you receive may vary slightly from those images.
The product(s) will be at your risk from the time of delivery. Title in the product(s) will pass to you once we have received payment in full.

PRICES

The price of the product(s) is shown on this website and includes VAT, post and packaging.

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

COMMENTS

If you have any comments or complaints about our service or product, we would very much like to hear from you. Please write to us at The Jordans & Ryvita Company Limited, Holmes Mills, Biggleswade, Bedfordshire, SG18 9JY, England.

OUR LIABILITY TO YOU

We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms and conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this contract.
We only supply the products for domestic and private use. You agree not to use the products for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We do not limit our liability in any way for: (a) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; (b) fraud or fraudulent misrepresentation; (c) breach of the terms implied by sections 12 to 15 of the Sale of Goods Act 1979 or (e) defective products under the Consumer Protection Act 1987.

ON-LINE SECURITY

We use SecureTrading for our secure payments. The following is extracted from SecureTrading’s website: Transaction details, customers details and order details.

HOW YOU KNOW YOUR DETAILS ARE SECURE:

All sensitive payment card information is encrypted using the most sophisticated e-payment software available and is sent to the bank for instant authorisation via the SecureTrading network of payment gateways. Transactions normally take a few seconds to be processed and at no time are your payment card details at risk from cyber criminals.

SecureTrading also remain PCI DSS Level 1 accredited for the third year running, having satisfactorily met the Payment Card Industry Data Security Standard (PCI) and other major payment card association security requirements related to the protection of cardholder data.

HOW WE MAY USE YOUR PERSONAL INFORMATION:

We use the personal information you provide to us to: (a) delivery the products; (b) process your payment for the products; and (c) inform you about similar products or services that we provide, but you may stop receiving these at any time by contacting us. We will not give your personal data to any third party.

OUR RIGHT TO VARY THESE TERMS AND CONDITIONS & DATA PROTECTION POLICY

We have the right to revise and amend these terms and conditions from time to time.

You will be subject to the data protection policy and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the products).

GENERAL

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.
This contract is between you and us. No other person shall have any rights to enforce any of its terms.

LAW AND JURISDICTION

Contracts for the purchase of products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the courts of England and Wales.